Guide
Make your wallet and keep your twelve words safe
Made on your device in a minute. A PIN opens it here; twelve words open it anywhere.
Tap Make my wallet
At app.xchangehq.com, or @xchangehq_bot in Telegram.
Choose a six-digit PIN
It signs your orders and sends. xchange never sees it.
Write down your twelve words
On paper, in order, spelled exactly as shown.
Type them back
Each box turns green when its word is right.
Add funds
Tap Wallet, then Add funds: Gaju goes to your ak_ address, USDC to your
Solana address. Only USDC on the Solana network arrives.
No USDC yet? Tap Buy USDC with a bank card. A licensed provider handles the payment; xchange is not part of the purchase.
Keep the words safe
- On paper, in order. Two copies in two places is better.
- Lost the paper? Tap Account, then Show recovery phrase.
Never
- A photo, screenshot, note app, email or cloud.
- Typed into any site or chat that asks.
- Shared with anyone. Nobody from xchange will ever ask for your words.
PIN or words: which is which
New phone or forgot your PIN? Tap I have a recovery phrase (Add another wallet first, if this device has one), type your twelve words and choose a new PIN.
The words are the only way back in. Anyone who has them has the wallet, and nobody can recover lost words, xchange included.
Ready in a minute
Then swap USDC for Gaju or Gaju for USDC.
Make my walletQuestions? Read the FAQ or write to [email protected].